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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Andy Piefer

Andy Piefer

June 26, 2025

5  out of  5
rating by Andy Piefer
"Derek did a fantastic job working on my personal lines insurance when it came up for renewal. Was able to save me a good amount of money on my premiums by not just matching my coverages with Progressive but getting me more protection. Knowledge on the products he is selling! Look forward to working with him for years to come. Recommend you give him a shout."
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Gene Lode

June 24, 2025

5  out of  5
rating by Gene Lode
"Derek and Michael were great to work with! At a time when insurance rates are going up and up, after talking with Derek and Michael , I saved LOTS of money and got great coverage for my home and autos! And I mean LOTS of money. I would highly recommend you take a few minutes out and review your policies with Derek and his team,, great guys to work with, you won’t be disappointed! Gene Lode- Tinley Park, Il."
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Patrick Davis

June 11, 2025

5  out of  5
rating by Patrick Davis
"If you are looking for an insurance guru and someone who will address your unique needs and situatuon, Derek is your Good Neighbor and will help set you up with the State Farm products that serve you best."
We responded:
"Thanks Patrick! It means a lot that Derek is a good neighbor for you! "
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Chelsea Smith

June 5, 2025

5  out of  5
rating by Chelsea Smith
"Wouldn’t choose anyone else!"
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Nanette Willand

June 3, 2025

5  out of  5
rating by Nanette Willand
"Very personable ~ answered all of my questions and quickly got my reimbursement"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that you had a positive experience and that your questions were answered promptly. If you need any further assistance in the future, please don't hesitate to reach out. We appreciate your feedback!-Cyndi"
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Zak Bickett

May 1, 2025

5  out of  5
rating by Zak Bickett
"Had a great experience Jon was awesome and went above and beyond!"
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Shay Barbee

April 23, 2025

5  out of  5
rating by Shay Barbee
"Derek is the man, always goes above and beyond to make sure his customers needs are met!"
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Jack Steichen

April 19, 2025

5  out of  5
rating by Jack Steichen
"Derek is very easy to work with saved me way more money than I imagined."
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Thomas Krueger

April 17, 2025

5  out of  5
rating by Thomas Krueger
"Jon Shapiro made a change over of my old insurance into much better policies with no stress!! He was so nice and explained everything well! I definitely will recommend the Derek Kessinger State Farm Agency! Thankyou for making getting insurance easy!"
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Nickales Stineman

April 16, 2025

5  out of  5
rating by Nickales Stineman
"I worked with Derek to switch insurance companies, he was extraordinary knowledge and professional. He made me feel confident in my decision to make the switch, as well as being courteous and friendly through the whole process. I would recommend him and his team to anyone that is looking for a new insurance policy or wanting to save some money switching policies."
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Brandon Chapman

April 11, 2025

5  out of  5
rating by Brandon Chapman
"Great experience & friendly! A insurance agent I can trust. Would recommend to anyone!"
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will stoddard

March 25, 2025

5  out of  5
rating by will stoddard
"Can dumb insurance down for you as if he were your Dad. Highly recommend!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with us. Our goal is to provide personalized service and make the insurance process as easy as possible for our clients. If you ever have any questions or need further assistance, don’t hesitate to reach out. We appreciate your recommendation!-Derek"
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Charlie Hoselton

March 24, 2025

5  out of  5
rating by Charlie Hoselton
"Very thorough agent that works hard for your business and will work harder to keep your business!!!"
We responded:
"Thank you for your wonderful review! We're so glad to hear that you found our agent thorough and dedicated. Our team is committed to providing exceptional service and ensuring our clients feel valued. If you ever need anything or have questions, please don’t hesitate to reach out. We appreciate your support!-Derek"
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Cliff Brown

March 21, 2025

5  out of  5
rating by Cliff Brown
"Shane suggested I check out Mr Kessinger for my insurance needs. He got quotes at Turbo speed to me and Boom! they were great. Thank you!"
We responded:
"Thank you for sharing your experience! We're thrilled to hear that Shane connected you with Mr. Kessinger and that you received such quick and great quotes. Our team strives to provide fast and effective service, so it's wonderful to know we met your expectations. If you have any more questions or need further assistance, feel free to reach out. We appreciate your business!-Ella"
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Dale Stewart

March 20, 2025

5  out of  5
rating by Dale Stewart
"Derek is knowledgeable and will shop to get you the very best insurance rates, even when other insurance companies have turned you down. Derek and his team are great and you won't be disappointed."
We responded:
"hank you for the fantastic review! We're so glad to hear that Derek and his team were able to assist you in finding the best insurance rates, especially when you faced challenges with other companies. Your satisfaction is our top priority, and we appreciate your trust in us. If you need anything else or have further questions, please don't hesitate to reach out. We’re here to help! "
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Karissa Lauterbach

March 20, 2025

5  out of  5
rating by Karissa Lauterbach
"Wonderful experience. Very pleasant and detailed. Answered all of my questions. Very professional. He wasn't the typical salesman. Most want to try to sell. That's the point. He listened to what I needed and put together a plan to give me all the coverage I actually needed and at a price I could afford. 10 out of 10 recommend!"
We responded:
"Thank you so much for your glowing review! We're delighted to hear that you had such a positive experience with our team. Our goal is to listen to our clients and provide personalized solutions that truly meet their needs, rather than just pushing a sale. Your recommendation means the world to us! If you have any more questions or need assistance in the future, please don’t hesitate to reach out. We’re here for you!-Derek"
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Jason Thonues

March 19, 2025

5  out of  5
rating by Jason Thonues
"Derek suave is an AWESOME agent.. I wouldn’t have any other agent handling ALL of my insurance needs.."
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Brian Hankins

March 19, 2025

5  out of  5
rating by Brian Hankins
"Derek is a great guy who doesn’t mind getting his hands dirty to help his clients. I highly recommend him for all of your insurance needs."
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Will Robinson

March 15, 2025

5  out of  5
rating by Will Robinson
"Derek provides one of the most uncomplicated customer service experiences one could ask for! Pure class. If you’re in need of insurance in the Illinois valley area, Derek is your man!"
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Zachary Miller

March 11, 2025

5  out of  5
rating by Zachary Miller
"Derek was really helpful with getting my home and auto bundle policies set up. I’m glad to have him as my local agent. Saved me a lot of money."
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Mary “Carolyn elizabeth” Rebbec

March 10, 2025

5  out of  5
rating by Mary “Carolyn elizabeth” Rebbec
"I recently got an insurance quote for my home and auto here and it was wonderful. Ella helped me compare it all to my current insurance and answered all of my questions. She was very quick and responsive. Overall great experience."
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Bailey Coffman

March 6, 2025

5  out of  5
rating by Bailey Coffman
"I have known Derek Kessinger for a number of years and was delighted to learn that he had taken on a new role with State Farm. His professionalism and personable nature have made him a highly dependable insurance agent. He takes the time to clearly explain policies and options, giving me great confidence in my understanding of my coverage. I highly recommend him to anyone seeking reliable insurance guidance or exploring new insurance options."
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Lauren Rhoades

March 4, 2025

5  out of  5
rating by Lauren Rhoades
"Ella was great to work with and very helpful when walking me through the process. I appreciated her professionalism and friendly demeanor."
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Emily Grubb

March 4, 2025

5  out of  5
rating by Emily Grubb
"Ella was great to talk with! Super informative!!"
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Michael Holmes

March 4, 2025

5  out of  5
rating by Michael Holmes
"Derek and his team are fantastic. Knowledgeable, friendly, and trustworthy. I can’t recommend Derek enough for all of your insurance needs."